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APC by Schneider ElectricITB Certified Partner

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SolutionsProductsServicesSuccess storiesAboutContact
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APC by Schneider Electric · ITB Certified Partner

Services

Continuity, maintained

Authorised APC by Schneider Electric service in Jordan: maintenance contracts, battery replacement, remote monitoring, installation and commissioning.

Four services

The work after the handover

A UPS is installed once and relied on every day for years. Our service keeps it as dependable on its last day as on its first.

01

UPS maintenance contracts

Periodic visits in which our engineers inspect and test your UPS and confirm it performs as expected — so the workflow of your business is never interrupted.

  • Scheduled inspection visits
  • Performance and battery testing
  • Authorised APC service
  • Single- and three-phase systems
View service
02

UPS battery replacement

Battery replacement for every Schneider Electric and APC UPS, from a desktop unit to a three-phase system, by an ITB-certified partner.

  • All APC and Schneider Electric UPS
  • Single- and three-phase systems
  • Batteries tested on maintenance visits
  • ITB-certified partner
View service
03

Network configuration & cloud monitoring

Remote monitoring and control of your UPS through APC network cards, and cloud monitoring of your entire IT infrastructure with EcoStruxure IT.

  • APC network management cards
  • Remote monitoring and control
  • EcoStruxure IT cloud monitoring
  • Alerts to the people who need them
View service
04

Installation & commissioning

Commissioning, installation and after-sales support for the full range of APC single- and three-phase products, backed by four decades of field experience.

  • Site survey and sizing
  • Installation and start-up
  • Commissioning and handover
  • After-sales support
View service

Questions

What facilities teams ask us

If your question is not here, an engineer will answer it.

Are you an authorised APC by Schneider Electric partner?

Yes. Alidama Electronics Establishment is APC by Schneider Electric's ITB Certified Partner and Authorized Service Provider for Jordan, and our engineers attend APC's Global Professional training on a regular basis.

What does a UPS maintenance contract include?

Periodic visits in which our engineers inspect and test your UPS and its batteries and confirm the system performs as expected. We agree the visit schedule and the systems covered with you when the contract is set up.

How often do UPS batteries need replacing?

Most sealed lead-acid UPS batteries need replacing every three to five years, sooner in hot rooms. We test them on every maintenance visit and replace batteries for all APC and Schneider Electric UPS systems.

Can we monitor our UPS remotely?

Yes. APC network management cards let you monitor and control each UPS over the network, and EcoStruxure IT adds cloud monitoring for your whole IT infrastructure. We configure both.

Which UPS is right for our site?

It depends on the load, the run-time you need and the redundancy the site calls for. Single-phase systems cover 1–20 kVA for server rooms and branches; three-phase systems run from 10 kVA to 1,500 kVA. Request a quote and we will size it with you.

Do you work outside Amman?

Yes. We install and service systems across Jordan — from bank branches and ATMs throughout the kingdom to UNHCR locations in different parts of the country.

Partner with us

Tell us what you need to keep running

Share the load, the site and the run-time you need. An Alidama engineer will come back to you with a recommendation and a quotation.

Or speak to an engineer

Eng. Mohammad Hatamleh+962 79 1316 352Eng. Amer Qasim+962 78 5964 596Office+962 6 565 8018Emailinfo@alidama.com

Get in touch

Al Idama

APC by Schneider Electric's ITB Certified Partner and Authorized Service Provider for Jordan. Protecting critical power since 1983.

Stay informed

Product news, service notices and the occasional field note — no more than once a month.

Solutions

  • Power continuity
  • Power distribution
  • Cooling
  • Security & environmental monitoring
  • Data centres on demand

Products

  • Single-phase UPS
  • Three-phase UPS
  • Rack PDUs
  • NetBotz monitoring
  • Ultracell batteries

Company

  • About Alidama
  • Services
  • Success stories
  • Contact

Contact

  • Tel +962 6 565 8018
  • Fax +962 6 5603 394
  • info@alidama.com
  • Talha bin Obaidillah Street, Al Abdali, Amman, Jordan
  • Company profile (PDF)

© 2026 Alidama Electronics Establishment. All rights reserved.

APC and Schneider Electric are trademarks of Schneider Electric. Alidama is an authorised partner.